Cage and Large Playstand Purchases Cages are shipped from A&E Cage Co, and freight charges are included in the price of the cage to the Continental United States only. When purchasing a cage or cages, customer agrees to be responsible for shipping charges both ways should the customer decide to want to return the cage. Only if the cage is damaged or otherwise defective is the Birdsafe Store or A&E Cage Co responsible for any additional shipping charges. Delivery may be by tractor trailer and you may need help unloading. A lift-gate truck can only be provided at an additional charge. Shipping method is Freight or Ground (UPS Ground/ Fedex Home Delivery/Ground)